At Original Narmadeshwar Shivling, we are committed to delivering your order safely, securely, and on time. Every 100% Original Narmadeshwar Shivling is carefully inspected and packed using high-quality protective packaging to ensure it reaches you in perfect condition.
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Customized or made-to-order products may require additional processing time.
- Orders placed on Sundays or public holidays will be processed on the next business day.
2. Shipping Coverage
We currently deliver across India through trusted courier and logistics partners.
For international shipping inquiries, please contact our customer support before placing your order.
3. Estimated Delivery Time
Delivery timelines may vary depending on your location.
- Metro Cities: 3–5 Business Days
- Other Cities & Towns: 5–7 Business Days
- Remote Areas: 7–10 Business Days
Please note that these are estimated delivery times and may vary due to unforeseen circumstances.
4. Shipping Charges
Shipping charges (if applicable) will be displayed during checkout before payment.
From time to time, we may offer Free Shipping on selected products or promotional campaigns.
5. Order Tracking
Once your order has been shipped, you will receive:
- Order Confirmation
- Shipping Confirmation
- Tracking Number
- Courier Partner Details
You can use the tracking number to monitor your shipment until delivery.
6. Secure Packaging
Every Original Narmadeshwar Shivling is packed with special care using protective materials to minimize the risk of damage during transit.
Our packaging is designed to ensure that your sacred product reaches you safely and securely.
7. Delivery Delays
Delivery may be delayed due to factors beyond our control, including:
- Severe weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier service delays
- Government restrictions or emergencies
We appreciate your patience in such situations.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or failed deliveries caused by:
- Incorrect address
- Incorrect mobile number
- Incomplete delivery information
Additional shipping charges may apply if a package needs to be re-shipped due to incorrect information provided by the customer.
9. Delivery Attempts
Our courier partners may make multiple delivery attempts.
If the delivery cannot be completed due to customer unavailability or incorrect address details, the package may be returned to us. Additional shipping charges may apply for re-dispatch.
10. Damaged Shipment
If your package arrives visibly damaged:
- Do not accept the package if it appears severely damaged.
- If accepted, record an unboxing video before opening the package.
- Contact us within 48 hours of delivery.
- Share clear photos or videos of the product and packaging.
We will review your request and provide a suitable resolution in accordance with our Refund & Returns Policy.
11. Order Cancellation After Shipment
Orders cannot be cancelled once they have been dispatched.
Please review your order carefully before confirming your purchase.
12. Contact Us
For any questions related to shipping or delivery, please contact us:
Original Narmadeshwar Shivling
Website: https://originalnarmadeshwarshivlings.com
Email: info@originalnarmadeshwarshivlings.com
Phone: +91 96910 90324
Address: Bakawan, Madhya Pradesh, India